Think you know how long you'll wait? Research says think again.
From coffee shops to customer service call centers, most people believe they have a good sense of how long a service will take. But new research from the University of Florida Warrington College of Business shows that customers often underestimate how much service times can vary,
From coffee shops to customer service call centers, most people believe they have a good sense of how long a service will take. But new research from the University of Florida Warrington College of Business shows that customers often underestimate how much service times can vary, This story matters for Science & Discovery readers tracking inventors. Reported by phys.org. Read the full original at the source link below.
Originally reported by phys.org. InventorsNews curates and briefs the science & discovery stories that matter. Our editorial policy →